• Achieving business goals and revenue targets. • Overseeing daily operations, managing budgets, and setting performance objectives. • Recruiting, training, and supporting general managers as well as conducting regular performance appraisals. • Developing and implementing business, marketing, and advertising plans. • Managing internal and external stakeholder relations and negotiating contracts. • Planning, evaluating, and optimizing operations to be efficient and cost-effective. • Ensuring products and services comply with regulatory and quality standards. • Ensuring company standards and procedures are followed. • Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances. • Dealing with escalated customer issues, incident reports, and legal actions.
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