Academic Counselor

Description

Responsibilities of students from 1st call till the successful completion of placement. This is target oriented job which needs to be achieved weekly/monthly/quarterly in terms of revenue as well as number of enrolments. Targets to be achieved  Counselling the prospective students through Phone, Email and in-person  Follow ups over the emails/ phone calls etc. (Every follow-up is important). Till the time, student gets their placement.  Handling inbound calls & outbound calls, and converting them into admissions.  Handling queries over telephone, emails and walk-ins.Face to Face counselling sessions of the prospective students and converting them into admissions.  Maintain effective follow-up till the time the learner is on boarded.  Maintain admission guidelines by writing, updating, and recommending changes to admission criteria, policies and procedures.  Handling CRM through database  Prepares admissions reports by collecting, analysing, and summarizing data and trends  Responsible for adherence of the inside sales process, tools and data management. Desired candidate profile  Candidate must be graduate from a recognized university  Minimum 2 years of experience required in sale field  Excellent communication skills  Active participation  Basic Computer knowledge including MS Excel, MS Word, MS Power point  Team building and leadership  Enthusiastic & Efficient learner